National Director, Special Projects and Knowledge Mobilization (4 Year Contract Position)

For over 100 years, Big Brothers Big Sisters has been giving young Canadians the confidence to achieve more by developing and implementing a wide range of mentoring services.

Many young people find themselves in vulnerable situations and facing adversities such as mental health struggles, family violence, identity issues or challenging living conditions, which put these youth at risk of not reaching their full potential. With the guidance and support of professionally trained volunteer mentors, these risks can be minimized or avoided all together.

Big Brothers Big Sisters of Canada (BBBSC) is the National Office for 108 member agencies serving over 1,300 communities across Canada. Our role across is that of a catalyst, facilitator, and guardian of the brand. We provide support, services, training, and leadership to our member agencies, which deliver quality mentoring programs to over 40,000 children annually by mobilizing 21,300 volunteers.

Position Summary

The National Director, Special Projects and Knowledge Mobilization will report to the National Vice President, Service and Organizational Development and will be responsible for overseeing the strategic alignment, resource allocation, prioritization, planning, and execution of large scale projects across Canada.

The primary responsibility of this National role is to provide leadership to BBBSC’s “The Circle” and “Legends” mentoring projects with a close eye on knowledge integration, mobilization, and exchange across our network. The Director will be a key member of the Service and Organizational Development Team and will work across all departments as well as with key stakeholders including our 108 member agencies, volunteers, donors, and external partners.


Strategic Project Management

The National Director will establish a strategy and framework for productive project management including effective use project management tools and methodologies to prioritize, document, and manage internal projects.

The National Director will initiate processes and procedures to improve project management discipline and accountability, including requirements gathering, business case development, design, project plan development, budget management, quality assurance, status reporting, time tracking, sharing of lessons learned and quality practices, and the integration of knowledge into new and existing systems.
The National Director will also:

  • Manage the implementation and delivery of large scale strategic projects facilitated through the National Office in collaboration with member agencies and other community partners
  • Manage flow-through funding to member agencies as they relate to a project by way of a contribution agreement
  • Oversee project development and implementation at funded sites
  • Provide opportunities for funded agencies to connect to share successes and challenges within the scope of various projects
  • Monitor funded agency deliverables as outlined in individual MOU and contribution agreements
  • Update project work plans and coordinate activities to achieve project objectives
  • Ensure completion of regular project/program evaluations with all parties to assess the outcomes of the project
  • Liaise with evaluators and researchers to ensure evaluations are on track and reports are prepared in a timely fashion
  • Ensure funded agencies are reporting accurately as per guidelines laid out by various funders
  • Monitor budget spending, liaise with finance, and make recommendations for changes where required
  • Report, on time, to the funder
  • Liaise with the funder, as necessary, to clarify agreement and ensure projects are tracking as per contribution agreements
  • Communicate, proactively, with all parties, to resolve conflicts
  • Create efficient templates (in particular, for reporting) for use by funded agencies

Knowledge Mobilization

The National Director will lead, in collaboration with the Service and Organizational Development Team, Big Brothers Big Sisters of Canada’s commitment to becoming a knowledge-driven organization capable of mobilizing data, research, people, and processes in ways that facilitate the uptake of effective approaches, and the unlearning of ineffective approaches, with a view to strengthen the collective health of our organization and the impact on the lives of our country’s young people.

The National Director will also:

  • Lead the development of a framework for mobilizing, integrating, and exchanging knowledge for Big Brothers Big Sisters agencies across Canada
  • Increase the capacity of member agencies to develop quality mentoring programs by informing and overseeing the development of resources, training, and evidence-informed tools utilizing research and data from the field and National projects
  • Advise member agencies and National staff on practical strategies for creating an atmosphere and culture of knowledge-driven decision-making
  • Recommend training opportunities for member agencies
  • Critically review National Standards and other resources
  • Facilitate access to quality mentoring research findings by all stakeholders
  • Ensure accuracy of impact statements used in external documents


  • Provide regular updates to the National staff team and member agencies
  • Actively participate as a member of the Service and Organizational Development Team
  • Positively contribute to the attainment of the values and culture of the staff of Big Brothers Big Sisters of Canada
  • Perform other assigned duties and responsibilities as required by the National Vice-President, Service and Organizational Development


  • Completion of a university degree in information management, communications, business administration, and/or PMP Certification
  • 5 – 8 years of experience working within the project management field
  • Strong track record with managing government projects at the federal and provincial levels
  • Experience managing multi-year projects with sizeable budgets
  • Experience working with community-based evaluators and/or academic researchers
  • Ability to communicate, verbally and written, in French is a strong asset
  • Strong understanding of the research process
  • Committed to principles of equity, diversity and inclusion
  • Capacity to work on multiple projects simultaneously
  • Superior verbal and written communication and interpersonal skills, with the ability to deal with all levels of staff, volunteers and external stakeholders
  • Excellent knowledge of social service and health sectors, and related issues regarding children, families and volunteers
  • Solid experience in people management, budget and contract management
  • Ability to work independently and as a team member
  • Flexibility and adaptability to change
  • Strategic and hands-on; can communicate a vision and enjoy the action of delivering on it
  • Ability to work effectively in highly intense and complex situations
  • Strong organizational and analytical skills
  • Highly professional, possesses strong work ethics and values with the ability to establish and maintain effective relationships
  • Diplomatic, confident and enthusiastic

Big Brothers Big Sisters of Canada is committed to principles of anti-oppression and employment equity. We encourage members of indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled and other equity seeking groups to apply and self identify.

If accommodation if required during the hiring process, please inform the hiring committee once selected for an interview.

Application Process

Interested and qualified applicants may apply by submitting your resume and an accompanying cover letter, including salary expectations, by no later than June 30, 2017, to Linda Bott, National Director, Finance and Administrative Services at

Please ensure your application email has the subject heading of ‘[insert your name] - Director, Strategic Projects and Knowledge Mobilization.

We thank all applicants but only those selected for an interview will be contacted.